Terms of Service

Last updated: 2026-10-22

The service

FitProof analyzes how your background fits job postings you provide and generates documents to help your application. Results are AI-generated estimates. They are not career, legal or immigration advice, and they don't guarantee interviews or job offers.

Your responsibilities

• You must be 16 or older to use the service.
• Only submit information that is yours or that you have the right to use.
• Check every document before you send it to an employer. You are responsible for its accuracy.
• Don't add qualifications or experience you don't have.
• Don't misuse the service, attempt to bypass limits, or resell it.

Plans and payments

• Free: one analysis preview per account.
• Job Search Pack: a one-time purchase of analysis credits. Credits don't expire while your account is open.
• Career Plus: a monthly subscription with a monthly analysis allowance that resets each billing period and doesn't roll over. It renews automatically each month at the price shown at purchase until you cancel. You can cancel at any time in the app under Plans & billing, effective at the end of the current period; you keep access until then.
• Each analysis covers one job posting and includes a limited number of re-analyses and regenerations.
• Prices may include or exclude taxes depending on your location.

Refunds

• Job Search Pack: you can get a full refund within 14 days of purchase if you haven't used any of its analyses. Once an analysis has been run, the pack can't be refunded, because the work has been delivered.
• Career Plus: you can cancel at any time and keep access until the end of the month you paid for. We don't refund partial months. If you were charged for a renewal you didn't want, ask within 7 days of the charge and, if you haven't run an analysis since it renewed, we'll refund it.
• Failed analyses: if an analysis fails for a technical reason, the credit is returned to your account automatically.
• Billing mistakes: duplicate or incorrect charges are always refunded in full.
• We don't offer refunds based on job-search results, since no service can guarantee interviews or offers.
• To ask for a refund, email support@fitproof.ca from your account's email address. Approved refunds go back to the original payment method, usually within 5 to 10 business days.
• Nothing in this policy limits any rights you have under consumer protection law.

Where FitProof is available

FitProof is currently available in Canada, except Quebec, where it will launch once a French version is ready. Purchases made with a Quebec billing address are refunded automatically.

Your content

You own your documents and results. You give us permission to process them only to provide the service.

Availability and liability

We work to keep the service available but don't guarantee it will be uninterrupted. To the extent the law allows, our liability is limited to the amount you paid us in the 12 months before the claim.

Changes and termination

We may update these terms and will notify you of material changes. You can delete your account at any time. We may suspend accounts that misuse the service.

Contact

support@fitproof.ca. Governing law: [your province or state].